Web · Mobile · AI Agents

The TestMu AI Use Case Library

Real-world use cases showing how QA teams plan, author, execute and analyze tests with TestMu AI, so they can test intelligently and ship faster.

Use cases

200 of 200 use cases

Performance Testing

Run performance tests at scale

Spread load across machines and regions without owning a generator fleet, and without the replication trap that quietly inflates your user count.

Test Orchestration

Cut test execution time for high-velocity releases

Find which of the six segments in a run actually responds to more machines, then split the suite you already have from a single config file.

Failure Analysis

Find the root cause of a failed test in under a minute

Generate an AI RCA on the failed test, read which step caused the failure and which steps it broke, then run RCA automatically on new failures or pull it into CI through the API.

Visual Testing

Run visual regression tests at scale

Cover every browser and resolution in one run, isolate baselines per Git branch, and gate CI/CD without blocking every pull request.

Visual Testing

Cut visual QA review time

Filter displacement noise with Smart Ignore, diagnose what remains with Root Cause Analysis, and bulk-approve design-system-wide changes safely.

Accessibility

Scale WCAG compliance monitoring

Move past the once-a-year audit with sitemap-based scheduled scanning, systemic violation triage, and a rollout that will not flood the team on day one.

Accessibility

Gate CI/CD on accessibility

Catch WCAG violations in the build that introduced them, using a gradual threshold rollout instead of a single all-or-nothing gate.

Test Management

Detect duplicate test cases with AI

A deduplication strategy that removes redundant test cases without losing real coverage.

Apple Pay

Test Apple Pay without charging a real card

Bring up the payment sheet on real iPhones in the Apple sandbox, then drive the same flow from Appium with the applePay capability so it is checked on every build.

OTT Streaming

How to Test OTT and Video Streaming Apps on Real Devices

Play protected streams through Widevine on Android and FairPlay on iOS, and watch how the player handles adaptive bitrate once the mobile network is throttled.

Camera & QR Scanning

Test Camera and QR Code Scanning on Real Devices

Inject a prepared image straight into the camera feed on a real device so scan, document capture and photo upload flows run the same way in automation as they do by hand.

Push Notifications

Confirm a push notification arrives and opens the right screen

Send through APNs and Firebase to real devices, then verify delivery, the payload the app parses, and how the notification renders in the foreground, background and killed states.

Mobile Checkout

How to Test Mobile Checkout Flows on Real Devices

Run Add to Cart through to confirmation on real Android and iOS hardware, including the hand off to a payment app and the calls and notifications that arrive mid transaction.

Cross-Browser Checkout

Test checkout flows across browsers

A checkout that passes in Chrome can fail in Safari. Test checkout and payment flows live across browsers, reproduce the break and verify the fix.

Geolocation

Test from any country or location

Test your site from another country without a VPN, and check local search results, pricing and geo-blocked content region by region.

Screen Resolutions

Test common screen sizes and resolutions

The most common desktop, mobile and tablet screen sizes and resolutions for 2026, with real usage share and how to test your site on each.

User-Agent Strings

Test your browser and device detection

Set a custom user-agent string in Chrome DevTools, Selenium and Playwright, and see why spoofing the string alone never changes how a page renders.

Network Throttling

Test on slow mobile networks

Throttle the network in Chrome DevTools, LT Browser or a live session and see how your site behaves from Slow 3G through to offline.

Dark Mode

Test dark mode across browsers

What breaks in each browser engine when dark mode is on, and how to check prefers-color-scheme in real sessions, automated runs and AI-driven tests.

Ad Blockers

Test your site with ad blockers on

See what breaks when users run ad blockers, which blockers and browsers to check, and how to test it live across browsers.

Bug Reproduction

Reproduce browser-specific bugs

A bug that shows up in one browser is useless until you recreate it. Reproduce it in the exact configuration, then verify the fix.

Media Autoplay

Test video autoplay across browsers

Why autoplay works in Chrome but breaks in Safari and Firefox, the play() NotAllowedError trap, and how to test autoplay on real browser engines.

Banking Apps

Test a banking application across browsers

Build a browser coverage matrix for a banking app and run real-time checks on login and transfers before release, so bugs surface early.

Identity Verification

Test identity verification AI agents

Make sure your agent shares no account details until a caller is verified, even when the caller is a scammer or a cloned voice.

Appointment Scheduling

Test an appointment scheduling agent

Make sure every booking lands on the calendar at the right time, across time zones, daylight saving changes and double-booked slots.

Go-Live Readiness

How to Test AI Agents Without Code

Turn a plain-English description of your agent's job into 60 to 100+ scenarios that autonomous evaluators run and score, ending in a Green, Yellow or Red go-live verdict.

Chatbots

How to Test a Chatbot Without Code

Send AI evaluators to converse with your chatbot like real users, then score every reply for hallucination, context awareness and tone instead of matching one exact string.

WhatsApp Bots

How to Test a WhatsApp Bot Without Code

Message your WhatsApp bot the way customers do, over the same chat endpoint they use, and score each conversation for hallucination, context awareness and tone.

Voiceflow

How to Test a Voiceflow Bot Without Code

Describe each conversation turn in plain English and let an AI evaluator run it against your live Voiceflow agent, scoring replies across chat and voice.

Voice Agents

How to Test a Voice Agent Without Code

Place real phone calls through autonomous caller agents and score each conversation on 30+ metrics, including intent recognition, containment rate and estimated CSAT.

Vapi

How to Test a Vapi Voice Agent Without Code

Call your Vapi agent over a real phone line and score its speech-to-text, reasoning and text-to-speech stages on 30+ telephony metrics, without scripting the Vapi API.

Retell

How to Test a Retell Agent Without Code

Place real outbound calls to your Retell agent and score each conversation on 30+ voice metrics, from intent recognition to accent handling, without scripting the SDK.

IVR Systems

How to Test an IVR System Without Code

Place a real call, press the same DTMF digits a caller would, and score the routed path on 30+ metrics such as containment rate and first call resolution.

Dynamic Web Apps

How to Test Web Apps Without Code

Write each user flow in plain English while KaneAI waits for AJAX content and client-side routing to render, then export the test to Selenium, Playwright, Cypress or Appium.

Full-Stack Journeys

How to Run End-to-End Tests Without Code

Write a UI-to-API-to-database journey in plain English, with smart assertions at every seam so the UI, the API response and the database row must all agree.

Login Flows

How to Test Login Flows Without Code

Cover valid and invalid credentials, two-factor codes, SSO redirects, account lockouts and password reset in plain-English steps, across 3,000+ browser and OS combinations.

Signup & Onboarding

How to Test Signup and Onboarding Flows Without Code

Carry state across a multi-step signup, complete email verification inline and generate two-factor codes, with onboarding branching by plan or role.

Single Sign-On

How to Test Single Sign-On Without Code

Follow the SSO redirect to the identity provider and back, confirm the session cookie and dashboard load, and verify logout ends the session everywhere.

Two-Factor Auth

How to Test Two-Factor Authentication Without Code

Generate a live TOTP code from your secret key to finish login in one pass, and verify backup codes, trusted-device logic and lockouts.

Form Validation

How to Test Forms Without Code

Check required-field errors, conditional fields, file size and type validation and input masking in plain English, instead of scripting against CSS selectors.

Multi-Step Forms

How to Test a Multi-Step Form Without Code

Walk a wizard's fields, conditional branches and back-and-forward navigation, catching data that is silently cleared when a user steps back.

File Uploads

How to Test File Uploads Without Code

Cover drag-and-drop and button uploads, file size and type validation, progress states and previews, on browsers and real mobile devices.

Search Relevance

How to Test Search Functionality Without Code

Judge search relevance by reading result content rather than a fixed DOM position, and verify autocomplete, facets, typo handling and sort order.

Web Checkout

How to Test Checkout Flows Without Code

Describe cart, coupon, shipping and payment steps in plain English, enter test cards inside Stripe or Razorpay iframes, and keep the order total checked at every step.

Payment Gateways

How to Test Payment Gateways Without Code

Enter sandbox cards inside Stripe, Braintree or Adyen iframes and cover declined cards, 3D Secure challenges, refunds and insufficient-funds errors.

Subscription Billing

How to Test a Subscription Flow Without Code

Cover trial-to-paid conversion, upgrades, downgrades, proration and coupons, reconciling the screen, the payment provider and your database in one test.

Booking Flows

How to Test a Booking Flow Without Code

Describe date picking, slot availability, double-booking and payment hand-off in plain English, then verify the confirmation email.

Email Workflows

How to Test Email Workflows Without Code

Sign up in the browser, wait for the real confirmation, reset or magic-link email, open the link and verify where the app lands.

Dashboard Data

How to Test a SaaS Dashboard Without Code

Change filters and roles in plain English and check that the value on screen matches the API response behind it, plus export, drill-down and empty states.

React Apps

How to Test React Apps Without Code

Locate elements by meaning instead of hashed CSS Module class names, self-healing through re-renders and covering async data and client-side navigation.

Angular Apps

How to Test Angular Apps Without Code

Wait for change detection to settle before reading a value, and verify reactive-form validators, RxJS loading states and lazy-loaded route guards.

Vue Apps

How to Test Vue Apps Without Code

Wait for reactive values to settle before asserting, so a loading state is never mistaken for data, with Nuxt pages and vue-router navigation covered.

Next.js Apps

How to Test Next.js Apps Without Code

Wait for server-side rendering and hydration to finish before interacting, and cover route transitions, server-component data and middleware redirects.

Single Page Apps

How to Test Single Page Applications Without Code

Follow route changes without a page reload, wait for loaders to clear using vision instead of a fixed timeout, and check for stale state between routes.

Progressive Web Apps

How to Test PWAs Without Code

Switch the browser offline and reload to verify the cached app shell, the offline banner and the install prompt, plus stale caches after a deploy.

Salesforce

How to Test Salesforce Without Code

Find fields inside Lightning's Shadow DOM without relying on auto-generated IDs, with MFA codes, approval routing and validation rules covered.

SAP

How to Test SAP Applications Without Code

Find Fiori tiles and fields by meaning instead of auto-generated control IDs, chain order-to-billing flows, and let a manager step in for approvals.

ServiceNow

How to Test ServiceNow Without Code

Order from the Service Catalog inside the gsft_main iframe without frame-switching code, then verify approval routing and ticket state after every upgrade.

Microsoft Dynamics

How to Test Microsoft Dynamics Without Code

Step into unified-interface iframes and wait for business rules to settle, covering quote-to-order, duplicate detection and Azure AD sign-in with MFA.

Shopify

How to Test Shopify Stores Without Code

Keep tests working when a theme update or app moves elements, follow the hosted checkout across domains, and verify discount codes and sold-out variants.

WordPress

How to Test WordPress Sites Without Code

Self-heal when a plugin or theme update renames an element, and run WooCommerce checkouts and Contact Form 7 or Gravity Forms submissions.

Desktop Apps

How to Test Desktop Apps Without Code

Describe flows in Electron and other browser-engine desktop apps in plain English, reach firewalled builds through a secure tunnel, and export the test to code.

REST APIs

How to Do API Testing with KaneAI

Paste a cURL command to auto-fill headers and body, validate 200 responses, and batch-run POST, PUT, GET and DELETE requests.

Test Maintenance

AI test maintenance without false passes

Automated repair keeps a suite running when the UI moves, and the same mechanism can rewrite a test around a genuine bug. Where to put the review gate.

Product Search

Test search to product page with Kane CLI

A storefront search, a result click and a buy box check, written as three plain English steps and run in a real Chrome browser.

Product Variants

Test add to cart with a product variant

Switch colour, switch connection type, then confirm the cart holds the exact variant and the price that went with it.

One-Click Checkout

One-click checkout: the bug Kane CLI found

Buy Now left order submission permanently pending after a null reference exception. Kane CLI classified it, scored it, and stopped.

Order Tracking

Test order tracking and the delivery timeline

Open the orders list, follow one shipment into its detail page, and confirm the timeline marks the right stage as current.

Order Returns

Test return initiation end to end

Four steps from a delivered order to an RMA number, including the reason dropdown and the refund amount.

Guest Checkout

Test storefront guest checkout with a test card

Five steps from an empty cart to a thank-you page, including the contact form and a 4242 test card.

Discount Codes

Test discount code application at checkout

Reject an invalid code, apply a valid one, then check the discount line and the recalculated total.

Checkout Extensions

Test that a checkout extension renders without breaking payment

Confirm a third-party checkout block renders, accepts input and adds an upsell, then prove payment still completes.

Draft Orders

Test admin draft order creation and mark as paid

Build a draft order for a customer in the merchant admin, save it, mark it paid, and confirm it lands in the orders list.

Theme Updates

Run a theme update smoke test before publishing

Publish a new theme from admin, then walk the storefront from product grid to a working checkout page on the theme that just went live.

Search Filters

Test search with size and price filters

Narrow four results to one with two stacked filters, then prove the product that survived actually honours both.

Trade-In Offers

Test an exchange offer and the cart arithmetic behind it

Apply a trade-in valuation to a phone in the cart, then check every line of the price breakdown adds up.

Cash on Delivery

Test cash on delivery checkout

Take an order through checkout on COD, including the handling fee and the order status that comes with it.

Loyalty Points

Test that a loyalty points balance renders correctly

Three read-only assertions that prove the balance is a real number backed by a ledger, not an error state dressed as a zero.

Store Pickup

Store pickup selection and a stalled verification step

Four steps passed, the fifth stalled, and Kane CLI classified the stall as its own misstep rather than a store pickup defect.

Item Substitutions

Test grocery substitution preferences through to the order

Set an out-of-stock preference on one item, place the order, and confirm the preference survived and the other item kept its default.

Membership Upsell

Test a membership upsell modal without breaking checkout

Trigger the upsell with a paid express slot, check both plan prices render, then prove declining it leaves checkout usable.

Repeat Orders

Test reorder from purchase history

One click on a past order, and a check that every item and every quantity came across into the cart.

Item Personalization

Personalization required fields and a misread cart check

The validation worked, the personalization went in, and the test failed because it checked the cart without opening it.

Favorites

Test favoriting an item and that it survives a reload

Search a shop, favorite a listing, open the favorites page, then reload to prove the state was actually persisted.

Multi-Seller Shipping

Multi-seller cart shipping and a stall before the cart opened

Two items from two shops went in cleanly. The run stalled opening the cart, and the two shipping assertions after it were skipped.

Product Reviews

Test review submission with a required field and a photo

Five steps from a delivered order to a posted review, including the empty-text rejection and a photo attachment.

Bid Placement

Bid placement: a successful bid with no confirmation

The bid was accepted and recorded as high bidder. The page never said so, and Kane CLI called it a functional defect.

One-Click Checkout

Test Buy It Now checkout with a saved card

Four steps from listing to purchase record, with the saved payment method checked before and after the purchase.

Best Offers

Test a best offer flow and its pending state

Reject an offer at the asking price, send a lower one, then confirm it sits in the account as pending seller response.

Listing Creation

Test seller listing creation from required fields to live

Six steps covering empty-form validation, photos, pricing, publication, and whether the new listing is actually findable.

Multi-Store Carts

Test a multi-store cart with separate fees and slots

Two stores, two service fees, two delivery windows, and a check that each one stayed attached to the right cart.

Item Substitutions

Replacement preferences and a cart checked too early

The shortest failing run in the set. Step one asserted the cart panel without opening it, and Kane CLI named the misstep in 69 seconds.

Delivery Slots

Test delivery slot checkout with fees carried to confirmation

A priority slot, a tip, a test card and a confirmation that has to repeat both fees. The fastest run in the set at 57 seconds.

Tip Adjustments

Test adjusting a tip after an order is placed

Place an order at a five dollar tip, raise it to eight after delivery, and confirm the order record shows both the new value and that it changed.

Size Selection

Test a size guide, a sold-out size and the size carried to the bag

Open the size chart, select from it, confirm a sold-out size is disabled, and check the chosen size reached the bag intact.

Member Exclusives

Member exclusive access and an assertion written backwards

The gate worked, the sign-in worked, and the product was buyable. The step that checked it was phrased as a comparison and misclassified the result.

Launch Draws

Test a launch draw entry with two validation gates

Five steps through a hype drop: the closing deadline, a sign-in requirement, a size requirement, and a confirmed entry with an id.

Saved Card Checkout

Checkout with a saved card and a stall on the bag page

The bag step asked for three values at once, stalled on partial verification, and Kane CLI called it an agent misstep rather than a checkout defect.

Hosted Checkout

Test a hosted checkout session end to end

Four steps from an order summary to a receipt, checking the amount at every surface it appears on.

3D Secure

Test a 3D Secure challenge without breaking the payment

Strong customer authentication interrupts a payment on purpose. Four steps check the challenge appears, approves, and leaves an authenticated record.

Declined Payments

Test declined card recovery and the retry that follows

A decline has to fail usefully. Check the inline error, that the form survives it, and that the retry succeeds and remembers the earlier attempt.

Card Updates

Test a billing portal card update and the default that moves

Adding a card is easy to verify. The part that matters is whether the default moved to it and off the old one.

Payment Lookup

Test a dashboard payment lookup from charge to detail

Take a payment, then find it by id in the dashboard and open its detail. The flow a support agent runs a hundred times a day.

Express Checkout

Test an express checkout button and its approval window

The payment leaves your page, happens somewhere else, and has to come back. Four steps cover the handoff and the return.

Guest Card Payments

Test a guest card payment with no account required

The wallet flow has a second path for people who will not sign up. Four steps check it stays genuinely account free.

P2P Transfers

Test sending money to a contact with a note

Pick a recipient, review before sending, then check the activity feed carries the amount, the note and a matching transaction id.

Payment Disputes

Test filing a dispute and the case reference it creates

Buyer protection is a promise that only exists if the form works. Four steps from a transaction to a case reference under review.

FX Rate Disclosure

Test currency conversion disclosure before confirming

The rate, the spread, the fee and the received amount all have to be visible before the send button, and identical on the receipt.

UPI Checkout

Test a standard checkout modal with UPI

Open the payment modal, verify a UPI ID, pay, and check the receipt names the payment id and the method it used.

UPI ID Validation

Test UPI intent validation with two rejection cases

A malformed address and an unknown one fail for different reasons. The test checks both errors before the successful payment.

EMI Plans

Test EMI plan display and the eligibility that gates it

Four tenures, four interest rates and four monthly amounts, plus a check that EMI is only offered where it should be.

Payment Links

Test a payment link and that it cannot be paid twice

Pay the link, confirm it flips to paid, then confirm the pay button is gone and replaced by a disabled one.

Payment Links

Test an online checkout link and the receipt it sends

A seller shares a link, a buyer pays with a card, and a receipt goes to an address that has to be the one they typed.

Invoice Payments

Test paying an invoice and the status that has to flip

Pay an invoice from its detail page, then go back to the list and confirm the status changed there too.

POS Tipping

Test a tip screen and the receipt that follows

A tip is a percentage applied in front of a customer at a counter. Four steps pin the subtotal, the tip, the total and the receipt.

Partial Refunds

Test a partial refund and the balance it changes

Refund sixty dollars of a two hundred and fifty dollar payment, then check the row, the net and the account balance all agree.

Drop-In Payments

Test a drop-in payment component with 3DS2

An embedded component, a test card, an authentication challenge and a result code the shopper has to actually see.

iDEAL Redirects

Test an iDEAL redirect and the state it returns with

Control leaves your checkout for a bank and has to come back authorised. Four steps cover the issuer choice, the redirect and the return.

Tokenized Payments

Test a stored card token paying without card entry

The point of tokenisation is that nothing is typed. Four steps assert the absence of a card field as carefully as the payment.

Payment Webhooks

Test that the merchant status matches the webhook

The shopper sees one status, the back office sees another, and the notification is the third. Four steps prove all three agree.

Pay in 4

Test a pay in four schedule shown before confirming

Four dates, four amounts and a stated zero interest, all visible before the shopper commits to anything.

BNPL Declines

Test a credit decline and the fallback it offers

A declined shopper is still a paying customer if the checkout recovers. Four steps cover the refusal, the wording and the way back.

Installment Schedules

Test the payment schedule after an order is placed

Place the order, open the app, and check the outstanding balance and the paid and scheduled badges are consistent with each other.

BNPL Returns

Test a return recalculating the remaining instalments

A partial return has to reduce the payments that have not happened yet, without touching the one that already did.

Transfer Quotes

Test an international transfer quote and its fee breakdown

A fixed fee, a variable fee, a converted amount and an arrival date, all asserted before the transfer is created.

Recipient Setup

Test adding a recipient and using them in a transfer

Saving a recipient is half the feature. The other half is whether they are selectable in the flow that needs them.

Transfer Tracking

Test a transfer status timeline and its current step

Four stages, four amounts, and a check that advancing the transfer actually moves the marker.

Currency Exchange

Test a balance conversion moving both sides exactly

Convert a hundred dollars to euros and check both balances moved by precisely the amounts on screen.

Market Orders

Test a market buy order from search to position

Find a ticker, place a one share market buy, then check the position actually exists in the portfolio.

Limit Orders

Test a limit order staying pending below market

A limit below the market price should not fill. Four steps prove it stays pending and says what it is waiting for.

Portfolio Value

Test that a portfolio total equals its positions

Four read-only assertions that take a headline number apart and put it back together from the rows underneath.

Instant Deposits

Test an instant deposit crediting buying power

Instant means the buying power moves before the money does. Four steps check it moved by exactly the deposit.

Options Chains

Test an options chain and the premium for a strike

Strikes, moneyness labels, a bid and ask spread, and the detail that a contract covers a hundred shares.

Intraday Margin

Test an intraday order and its margin requirement

Intraday product means leverage, and leverage means the margin shown has to be a fifth of the order value.

GTT Orders

Test a GTT trigger and the rule that validates it

A buy trigger above the market price is nonsense. Four steps check the rule is enforced before the valid trigger is created.

Holdings P&L

Test holdings profit and loss against its inputs

Quantity times the price delta, checked on a winning position and a losing one, including the sign.

UPI Deposits

Test adding funds by UPI with validation first

Reject a malformed address, accept a good one, then confirm the margin moved by exactly the amount added.

Crypto Purchases

Test a crypto buy and the fees inside the quote

A card fee, a spread, an invested amount and an eight decimal asset quantity, all checked before the card is entered.

Recurring Buys

Test a recurring buy and the next run date it sets

A schedule is a promise about a future date. Four steps check the cadence, the date and the rule that persists.

Crypto Sends

Test address validation before an irreversible send

Three guardrails before the money leaves: a format check, a wrong-network warning, and an explicit acknowledgement.

Price Alerts

Test creating a price alert above the current price

A direction, a target and a saved rule. Four short steps covering the engagement feature customers set once and rely on.

Card Freeze

Test freezing a card and proving payments decline

A freeze that changes a badge is not a freeze. Four steps put a payment through it in both states.

Currency Exchange

Test an in-app currency exchange between pockets

Three balances, one conversion, and a check that exactly two of them moved by exactly the right amounts.

Bill Splitting

Test splitting a bill and the request it creates

An odd amount split two ways is where rounding shows up. Four steps check the share, the request and the badge left behind.

Round-Up Savings

Test a round-up rule actually collecting a round-up

A toggle and a multiplier are settings. The test only means something once a purchase moves money into the vault.

UPI Transfers

Test a UPI transfer from address to wallet balance

Resolve the address to a name, send with a note, then check the receipt and the balance that paid for it.

Mobile Recharge

Test a mobile recharge and the plan it actually applies

A plan is a price, a validity and a set of benefits. Four steps check all three reach the receipt.

Bill Payments

Test a bill fetch and paying exactly what was fetched

The amount fetched from the biller and the amount charged to the customer have to be the same number.

Wallet Withdrawals

Test a wallet withdrawal with its minimum and its fee

A rejected small transfer, a two percent fee, and a wallet that has to be debited by the gross amount.

Seat Selection

Test seat selection and the price it produces

Two seats at a fixed price should produce one obvious total, and the booking has to carry the show it was for.

QR Payments

Test a scan to pay flow through the PIN step

A merchant, an amount, a PIN and a receipt that has to name the merchant it actually paid.

Autopay Mandates

Test an autopay mandate and the cap that limits it

A mandate is standing permission to take money. Four steps check the cap rule before the permission is granted.

Transaction Filters

Test a transaction history filter on two criteria

Stack a month filter and a category filter, then open the one surviving row and check it satisfies both.

Insurance Quotes

Test an insurance quote and its premium breakdown

A base premium, a no-claim discount, tax on the net, and a total the customer will be held to.

Payment Privacy

Test that a private payment is private

Privacy is a claim about who cannot see something. Four steps check the same payment from three different viewers.

Money Requests

Test a money request and repeated reminders

Reminders accumulate and the request stays pending. Four steps check the counter increments without changing the state.

Instant Cash Out

Test a cash out with two speeds and two fees

Standard is free and slow, instant costs money and is fast. Four steps price both before committing to one.

Cashback Rewards

Test a card feed and the cashback rate it applies

Three categories, three different reward rates, and a new purchase that has to be categorised before it can be rewarded.

Two-Factor Auth

Test a bank login with a second factor

Password, then a one-time code, then a dashboard where every account number is masked.

P2P Transfers

Test a bank transfer and its reference number

Sign in, pick a recipient and a source account, send, and confirm the reference number that makes it traceable.

Scheduled Payments

Test scheduling a future dated bill payment

A future date should schedule rather than send. Four steps check the distinction is made and recorded.

Statement Downloads

Test a statement download producing a real file

A download that produces a zero byte file is a download. Four steps check the file has actual content.

Payment Disputes

Test disputing a card charge and the case it opens

Pick the charge, give a reason, and get a case reference that records both.

Two-Factor Auth

Test a NetBanking login and the balances behind it

A customer id, a password, an OTP to a masked number, and an account summary that has to add up.

IMPS Transfers

Test a beneficiary cooling period before a transfer

A new payee is deliberately unusable for thirty minutes. Four steps prove the block holds, then lifts.

Fixed Deposits

Test a fixed deposit and the maturity it projects

The projected maturity shown before opening has to equal the figure on the receipt afterwards.

Card Statements

Test a card statement and the figures behind it

Four read-only assertions that take the total due apart and check it against the transactions underneath.

Rewards Redemption

Test redeeming points for a statement credit

Points out, credit in. Four steps check the conversion rate, the deduction and the pending state.

Scheduled Payments

Test scheduling a card payment against its due date

A date after the due date should be refused. Four steps check the boundary, then schedule inside it.

Payment Disputes

Test opening a dispute and the case it creates

Pick the charge, give a reason, and check the case records the merchant, the amount and a decision date.

Card Offers

Test adding a merchant offer to a card

One click, three places it has to register: the banner, the catalogue row and the card itself.

Insurance Quotes

Test a multi-step quote flow through to a price

Four screens of questions producing one premium, with the coverage summary that has to back it up.

Policy Purchase

Test buying a policy and the document it issues

A payment is only half of it. The policy document has to exist and carry the cover that was sold.

Claims Filing

Test filing a claim and the payout it calculates

A claim of $850 against a $500 deductible should pay $350. Four steps check the flow and the arithmetic.

Coverage Changes

Test a coverage change and the premium that follows

Raise the cover, see the new premium and the delta, then confirm both stuck after applying.

Plan Comparison

Test a term insurance comparison table

Four insurers, four premiums, one cheapest. The comparison is the product, so every row has to be right.

Lead Capture

Test a lead form and the callback it promises

Reject a short number, submit a valid lead, then check the reference, the window and the named advisor.

Plan Filters

Test stacked health plan filters and what they exclude

Two filters narrowing five plans to two, with the excluded plan named so the reasoning is visible.

Premium Calculators

Test a premium calculator that recalculates live

Three inputs changed one at a time, each expected to move the premium with no calculate button pressed.

Lead Creation

Test lead creation and the owner it lands on

Required fields enforced, a lead created, and an owner assignment that decides who actually follows it up.

Pipeline Stages

Test a kanban stage move and the probability with it

Dragging a deal forward changes the stage and the probability. The forecast depends on the one nobody looks at.

Report Filters

Test a filtered report and what it leaves out

Three rows in, one deliberately excluded, and a total that has to match the rows that survived.

Record Editing

Test a record edit that saves behind a loading overlay

The spinner that breaks brittle automation, and a reload that proves the save actually persisted.

Screen Flows

Test a screen flow that branches on an answer

Pick the sales path and the flow has to show a company field, not a support priority field.

Form Submissions

Test a landing page form creating a CRM contact

Five fields submitted on a marketing page, then checked on the contact record they were supposed to create.

Deal Pipelines

Test a deal moving stage without losing its value

The deal moves, the column totals shift, and the amount has to survive all of it.

Email Sequences

Test enrolling a contact in an email sequence

An enrolment that does not reach the timeline is an automation nobody can see, audit or stop.

Meeting Booking

Test booking a slot on a meeting link

A prospect picks a time, leaves an email, and has to end up with a reference they can trust.

Ticket Submission

Test a support widget creating a ticket

The entry point for every support request, including the empty submit that proves validation exists.

Agent Replies

Test an agent reply and the status that goes with it

Submitting a reply as pending does two jobs at once, and the queue depends on the second one.

Support Macros

Test a macro applying text and field updates together

One click that writes a reply and rewrites four fields. All five have to land.

Help Centre Search

Test help centre search and the article it opens

Search, open, read, and vote. The deflection path that decides whether a ticket is ever filed.

SLA Timers

Test an SLA timer against the priority that sets it

An urgent ticket gets sixty minutes. Four read-only steps check the target, the elapsed time and the margin.

Live Chat

Test a messenger conversation reaching the agent inbox

A message and an attachment sent from the widget, then found on the other side in the inbox.

Bot Handoff

Test a bot handing off to a human with its context

The handoff is easy. Carrying the conversation across it is the part that breaks.

Article Suggestions

Test article suggestions appearing as you type

A suggestion that is relevant, opens in place, and leaves the chat exactly as it was.

Outbound Targeting

Test an outbound message and the audience rule behind it

The message should appear for one page and one plan, and stay hidden for every other combination.

Data Import

Test a CSV import and the column mapping behind it

Six columns with names that match nothing, mapped onto real fields, then checked on the record that results.

Workflow Rules

Test two workflow rules firing on one record

A record that matches both rules should trigger both, and the log should say which did what.

Guided Processes

Test a guided stage transition and its required inputs

A transition that refuses to run until two fields are supplied, then advances and records what it captured.

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