Automate ServiceNow Workflows with KaneAI Agent
Describe your ITSM workflow and KaneAI generates the test, runs it and keeps it working through every biannual release.
Automate Browser Flows from your
Terminal with Kane CLI
Trusted by 2M+ users globally at
"We have tripled our tests and are now executing tests in less than 2 hours with 78% Faster Test Execution"
"We figured out a more efficient way to monitor system health and resolve failures earlier in lower environments."
"TestMu AI has significantly boosted our testing speed, is easy to implement, and provides exceptional support."
"With 70% faster test execution, TestMu AI helped us achieve faster time-to-market and enhanced CX."
ITSM, HR, CSM and Integrations Covered in One Flow
Write the test once in plain English. It runs across ITSM, HR Service Delivery, CSM, ITOM and custom Now Platform apps, and repairs itself when a biannual release changes something.
With 78% faster test execution, we achieved faster time-to-market. Our engineers now spend their time on features, not on fixing broken scripts after every platform release.
Hrishi Potdar,
Quality Engineering Architect
What ServiceNow teams test with KaneAI
Each tab covers a distinct module and team. Find the one that matches your use case.
ITSM
Incident, Problem, Change and Request Workflows
KaneAI runs the full ITSM lifecycle test, detects what a biannual release changed and fixes it automatically, so your team sees a green suite, not a backlog of broken locators.
Test creation, assignment, escalation and resolution end to end across every ITSM process.
Verify SLA start, pause and breach behaviour for each priority and assignment group.
Validate change creation, CAB voting and approval routing before it reaches production.
Confirm problem lifecycle steps and known error database updates stay correct after each release.
HR SERVICE DELIVERY
HR Workflows Authored by the HR Team
HR ops teams describe the onboarding, offboarding or leave flow in plain English and KaneAI generates the test for them. No engineering dependency.
Try KaneAI Now- Employee onboarding and offboarding lifecycle
- Leave requests, approvals and HR case management
- HR portal self-service submission and status tracking
- Write-back validation to Workday, SAP and connected HRMS
CUSTOMER SERVICE MANAGEMENT
Case Workflows and the Customer Portal
CSM spans the agent workspace inside ServiceNow and the customer portal outside it. KaneAI covers both in the same run, on real browsers, where most CSM failures appear.
Try KaneAI NowCovers
CROSS-SYSTEM FLOWS
Workflows That Go Beyond ServiceNow
An incident in ServiceNow creates a case in Salesforce. An HR request updates Workday. ATF cannot follow these flows. KaneAI runs the full journey across connected systems in a single test.
Confirm incidents create the right case records in Salesforce and data stays in sync both ways.
Validate HR flows that write back to Workday, SAP and other HR systems downstream.
Test inbound and outbound API contracts with middleware and iPaaS in the same flow.
Verify event-driven and webhook integrations behave correctly after every release.
CUSTOM NOW PLATFORM APPS
Custom Apps Configured Differently on Every Instance
No two ServiceNow instances are configured identically. KaneAI adapts to your configuration instead of relying on selectors that break when the instance changes.
Try KaneAI Now- Custom scoped application UI and workflow testing
- Flow Designer automation trigger and output validation
- Business rule and script include side-effect testing
- Dynamic UI behaviour across different instance configurations
What KaneAI handles for ServiceNow teams
Plain English test authoring
Describe a workflow in plain English and KaneAI generates the test steps. Anyone can author a test, not just engineers.
Automatic test repair after releases
When a biannual release changes a field or workflow step, KaneAI repairs the affected steps before the next run.
Instance-aware element handling
ServiceNow renders UI dynamically, so selectors break often. KaneAI identifies elements by what they are, not where they sit.
Root cause analysis on every failure
On a failure, KaneAI surfaces the logs, screenshots and network trace for that step, so teams see what broke.
Parallel runs across instances
Run the same test across dev, test and staging instances at once, turning a multi-hour regression into minutes.
Private instance access
Test private ServiceNow instances through an encrypted tunnel. No firewall changes or VPN required.
Success Stories of TestMu AI (Formerly LambdaTest)
50%
reduction in test execution time
“HyperExecute is a highly reliable test execution platform and has excellent customer support.”
Sagar Uday Kumar
Sr. Engineering Manager
What teams are saying about KaneAI
I evaluated a lot of AI automation testing tools earlier this year and ended up going with LambdaTest (Now TestMu AI). We've been using them for a couple months and my QA team loves it. KaneAI is ahead of the competition. We highly recommend.
James Davis
CTO at Roster / Co-Founder
I got early access to KaneAI, and it's a game changer! Instead of writing detailed scripts, you just provide high-level objectives and TC's, and KaneAI automates it for you. Plus, with LambdaTest (Now TestMu AI) integration, it works smoothly across different environments.
Gaurav Pall
Quality Assurance | DevOps | Agile Enthusiast
KaneAI is reshaping the future of software testing with its AI-powered automation capabilities. You can create tests simply by describing scenarios in plain language or using their Web Agent to record your actions, transforming them into automated tests in no time!
Bharat Varshney
Linkedin Top Community Voice
More Reasons to LoveTestMu AI (formerly LambdaTest)
See how TestMu AI speeds up your testing with AI-native authoring, faster execution, and deeper test insights across web, mobile, and AI applications.
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LambdaTest is now TestMu AI
On January 12, 2026, LambdaTest evolved into TestMu AI, the same trusted testing cloud, upgraded for the AI era.
Now a full-stack agentic AI quality engineering cloud, it automates end-to-end testing across web, mobile and AI apps. The platform is AI-native, with autonomous agents that plan, author, execute, analyse and optimise tests.
The next era of the world's first fully Autonomous Agentic AI Quality Engineering Platform is here.
Asad Khan
Co-Founder & CEO
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