Chaitanya Sharma is an AI Product Manager at TestMu AI (formerly LambdaTest), where he builds agentic AI capabilities focused on computer vision and multi-modality, moving testing beyond static script execution toward autonomous, agent-driven workflows. Before TestMu AI he shipped 135+ features at Sprinklr for a no-code community and website builder used by Fortune 500 enterprises including Dell, Samsung, and Polestar.
At Policybazaar he led the zero-to-one launch of a digital lending and insurance marketplace embedded in Bahrain's dominant payments app, building a risk-intelligence engine that compressed loan-approval times by 80%. He explored machine learning and NLP through research at the University of Cambridge, and holds a B.Tech from Delhi Technological University.
Published Articles: 5
Articles by Author
Software Testing
9 Best Contact Center Testing Tools for 2026 | TestMu AI (Formerly LambdaTest)Compare the 9 best contact center testing tools for 2026 across IVR, call path, audio quality, and AI voice agents, with features, fit, and honest limits.
August 12, 2026
Automation
Conversational AI in Healthcare: Use Cases, Risks, and How to Test It | TestMu AI (Formerly LambdaTest)Conversational AI in healthcare: real use cases, the risks that reach patients, the CMS criteria it must meet, and a test plan that proves it is safe to launch.
August 12, 2026
Software Testing
OCR in Test Automation: Verify Text Your DOM Can't Reach | TestMu AI (Formerly LambdaTest)OCR in test automation verifies text your DOM cannot see, inside images, canvas, and PDFs. Learn when to use OCR and how to keep assertions reliable at scale.
July 2, 2026
Software Testing
How to Test a Chatbot Without Code | KaneAI by TestMu AI (Formerly LambdaTest)How to test a chatbot without code: autonomous AI evaluators chat like real users and score every reply on 9 quality metrics. No scripts to write or maintain.
July 23, 2026
Software Testing
How to Test a Voice Agent Without Code | KaneAI by TestMu AI (Formerly LambdaTest)Voice agent testing without code: dial your agent over real phone calls, scored across 30+ metrics from intent recognition to containment and CSAT.
July 23, 2026
Software Testing
How to Test an IVR System Without Code | KaneAI by TestMu AI (Formerly LambdaTest)How to test IVR menus and DTMF routing over real phone calls, scored on containment and accuracy. No code, no telephony scripts, with TestMu AI.
July 23, 2026