TestMu AI Author
Chaitanya Sharma is an AI Product Manager at TestMu AI (formerly LambdaTest), where he builds agentic AI capabilities focused on computer vision and multi-modality, moving testing beyond static script execution toward autonomous, agent-driven workflows. Before TestMu AI he shipped 135+ features at Sprinklr for a no-code community and website builder used by Fortune 500 enterprises including Dell, Samsung, and Polestar.
At Policybazaar he led the zero-to-one launch of a digital lending and insurance marketplace embedded in Bahrain's dominant payments app, building a risk-intelligence engine that compressed loan-approval times by 80%. He explored machine learning and NLP through research at the University of Cambridge, and holds a B.Tech from Delhi Technological University.
Published Articles: 5
Articles by Author

Automation
How to Test a Voice Agent: A Step-by-Step Test PlanHow to test a voice agent in 12 steps: a test contract, copyable test cases, accent, noise and response time checks, a scored release gate and a go-live list.
October 7, 2026

Automation
Chatbot Metrics: 15 KPIs to Measure Chatbot PerformanceChatbot metrics explained: 15 KPIs with formulas, the unit each one is counted in, what skews containment, resolution and CSAT, and what to test before release.
October 5, 2026

Automation
AI Guardrails: Types, Tools, and How to Test That They HoldAI guardrails explained: input, output and tool-call rails, how Guardrails AI, NeMo Guardrails and Llama Guard differ, and how to test that each rail holds.
September 30, 2026

Software Testing
Accent Testing for Voice Agents: Who Gets UnderstoodRecognition accuracy is not evenly distributed across your speakers. See how to measure accent coverage, choose the cohorts, and read a gap you can act on.
September 14, 2026

Automation
AI in QA: How Teams Use It in 2026AI in QA automates test creation, self-heals locators, and cuts maintenance. See how teams use AI QA testing, with real tools and practical examples.
September 23, 2026

Software Testing
AI in Mobile Testing: Tools and Best PracticesDiscover how AI mobile testing with faster test creation, bug detection, and seamless cross-platform compatibility for enhanced user experience.
September 17, 2026













