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[TestMu AI Spartans Panel Discussion]: What Changed For Testing & QA Community And What Lies Ahead

In this TestMu AI Spartans panel discussion, learn about changes in the testing & QA world and what lies ahead in the future.

Author

Salman Khan

January 21, 2026

The rapid shift in the use of technology has impacted testing and quality assurance significantly, especially around the cloud adoption of agile development methodologies. With this, the increasing importance of quality and automation testing has risen enough to deliver quality work.

Fundamental changes within the testing and quality assurance community have immensely impacted testers and quality assurance professionals. Henceforth, staying updated about these changes and having a good understanding of future trends will help you to stay ahead of time and develop a better insight into the methodologies.

We’re sure you would have many questions about this topic and are eager to understand future predictions in the testing and QA field.

TestMu AI hosted a webinar where Manoj Kumar, VP-Developer Relations & OSPO at TestMu AI, invited the TestMu AI Spartans, a team filled with QA industry experts and thought leaders, to attend a panel discussion on automation testing advancements, the biggest trends in QA, the impact of AI and ML on testing, and the various shifts in the testing industry in recent years.

various shifts in the testing industry in recent years

About the Panel Discussion

Our special guests who joined us were Pricilla Bilavendran working as a Team Leader at Billenium, Wasiq Bhamla, working as a Lead QA Engineer at Xnsio, Larry Goddard from Oxford University Press, working as an Automation Architect, Naveen Khunteta – Founder of Naveen Automation Labs Academy, Praveena Khan working as a Senior QA Consultant at ThoughtWorks and Brijesh Deb working as a Principal Consultant at Infosys.

If you missed the power-packed webinar, let us look at the event’s major highlights.

Here we go!

The TestMu AI Spartans panel had six members for the ongoing discussion and delivering in-depth information to the viewers. Manoj dropped in a few questions regarding the topic, and then each member of the panel spoke out their answers to the raised question.

Quality is everyone’s responsibility

The next question Manoj asked was about software quality, which is everyone’s responsibility.

We have always said quality is, but how have you personally implemented it?

  • Parveena: We usually say the quality is everyone’s responsibility, but who owns it? It’s difficult to tell if everyone owns it. Even when we teach, we need people to remember all the time. They sometimes need help understanding quality and think it’s all about testing. Since you can’t test everything, share knowledge across teams, advocate for things, and share about testing and how it differs from quality.
  • Brijesh: In my opinion, automation is the new normal. You cannot imagine a situation where you are testing in today’s world without automation playing a crucial role. There are points where you need human intervention. For example, if you talk about end-to-end testing, there are humans at both ends. However, in the middle, what you do focuses extensively on automation.
  • Naveen: Yes, automation is a new norm since it makes testers’ lives easier by focusing on the critical part where most scenarios or regulatory scenarios are performed through automation. Still, it must be done with the right approach and mindset. At the same time, we must not overlook manual testing.
  • Quality is everyone's responsibility

AMA round

The following are questions from attendees.

How to cope with learning new tools and technologies?

According to Pricilla, you need to keep growing with a trend but instead of following the tool, go behind the tool or technology. For example, in API testing, understand the basics of API testing, what technical jargon people are talking about, and don’t rely on a single tool. Pick a tool or technology that matches your passion and your current need or for your next job. You can also create your project on GitHub, as it enhances your knowledge.

basics of API testing

Naveen further adds – If you are unable to teach someone, perhaps you can communicate, have a conversation, or brainstorm with your colleagues. You can write blogs, manage your git repository, and then share your knowledge on social networks. So, in six months or a year, when you use that particular tool or technology, those blocks, training, and notes will come in handy. Read more about Pricilla Bilavendran and her talk on Beyond 200 OK during Testμ Conference 2022 by TestMu AI.

Impact of AI / ML on testing

Brijesh says, I still believe that AI and ML are in a state of decency, and a lot of work needs to be done to develop to a level where we can have 100% confidence in them. Even with ChatGPT, there is seemingly a lot of reliance on getting code written; it writes some very good code. But does it solve all our problems? Definitely not. There are areas where a lot of work is to be done regarding AI and ML with respect to testing.

Wasiq then added that the most crucial area in which AI and ML can help us is test reporting. It can auto-try edge and auto-categorize failures, identify failed trends such as why the tests are failing, and identify any trends in those failures.

To make the AMA session even more enjoyable Manoj brings the ChatGPT bot to ask questions. Following are a few questions answered by Naveen, Brijesh, and Parveena

  • Impactful changes in the testing and QA landscape.
  • Biggest shift occurred in the industry over the past years.
  • AI / ML on testing

Role of Test Pyramid

Larry explains – you can transpose and move from project to project with the whole technology. But when you build a framework for a project that works fine, you have the next project to start. Now how do you utilize the whole thing that you build in there? In my opinion, if you build a framework for testing for a particular project, it must be reusable. If it’s not, it can waste your time, energy, and resources.

Brijesh then talks about the challenges while implementing a test pyramid: doing more unit testing, looking for highly-skilled software testers, and so on. He further adds – try to focus on selecting the right tools for testing, identifying the problem, and creating solutions, learning appropriately to get the results.

Role of Test Pyramid

Author

Salman is a Test Automation Evangelist and Community Contributor at TestMu AI, with over 5 years of hands-on experience in software testing and automation. He has completed his Master of Technology in Computer Science and Engineering, demonstrating strong technical expertise in software development and testing. He is certified in KaneAI, Automation Testing, Selenium, Cypress, Playwright, and Appium, with deep experience in CI/CD pipelines, cross-browser testing, AI in testing, and mobile automation. Salman works closely with engineering teams to convert complex testing concepts into actionable, developer-first content. Salman has authored 120+ technical tutorials, guides, and documentation on test automation, web development, and related domains, making him a strong voice in the QA and testing community.

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