Money Moves at Machine Speed: Trust, Risk, and Quality in Agentic Finance
AI in BFSI is crossing a threshold, from models that recommend to agents that act. Banks are piloting agents that resolve disputes and move money, insurers are deploying agents across claims and underwriting workflows, and financial services firms are wiring agents into fraud, servicing, and even software delivery itself. But an agent that acts is an agent that must be governed, audited, and tested like any regulated actor.
This panel brings together leaders across banking, financial services, and insurance to discuss what it takes to put autonomous agents into production where real money and real customers are on the line: the guardrails and human-in-the-loop checkpoints that regulators will expect, how to test and certify systems that are non-deterministic by design, and where the line sits today between what agents are allowed to do, and what they've actually earned the trust to do.
About the speaker
Trincy Thomas:
Trincy Thomas is a senior Quality Engineering leader at Gen Digital, with over 20 years of experience across fintech, BFSI, and technology. She specializes in transforming QA into a strategic engineering function through automation, data quality, CI/CD, and scalable quality practices — with deep experience navigating the data integrity, cross-system consistency, compliance, security, and change-risk challenges of regulated financial environments.
Preetham Sunilkumar:
Preetham Sunilkumar serves as Vice President and Software Development Manager at LPL Financial, leading strategic initiatives in platform modernization, software development, quality engineering and software delivery. He specializes in transforming software development organizations through scalable automation frameworks, AI-powered quality solutions, and modern DevOps practices. With a strong track record of driving engineering excellence in complex enterprise environments, Preetham focuses on enabling faster, more reliable software delivery while fostering innovation and continuous improvement across teams.
Veena Setlur:
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TestMu Conf
Testμ (TestMu) is the world’s largest virtual conference on agentic engineering and quality, built by the community, for the community. As AI reshapes how we build, test, and ship software, Testμ Conf is where you connect, grow, and lead: agentic workflows, autonomous quality, battle-tested AI playbooks, hands-on workshops, and the engineering culture driving it all.
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