Agentic Engineering & Quality in Healthcare

AUG 20, 202601:00 - 01:45 PM (PT)45 MINS

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Healthcare software carries the highest stakes in engineering, patient safety, regulatory compliance, and zero tolerance for failure. As AI agents move from writing code to testing and validating it, how do healthcare organizations adopt agentic engineering without compromising trust? This panel brings together leaders across healthcare technology and quality engineering to discuss where autonomous agents fit in regulated environments, how to build validation and audit trails for AI-driven quality, and what "safe to ship" means when agents are part of the SDLC.

About the Panelists

Chad Ullman:

Chad is a seasoned professional with almost 30 years of experience in IT. In that time, he's run the gamut from development to DevOps to QA and ended up specializing in Test Automation. As manager of Delta Dental's QE Center of Excellence, Chad is focused on developing and maintaining the fundamental standards and platforms that empower Delta's development teams to deliver to the highest standards of quality, whether that's through test management practices, functional test automation, or non-functional testing.

Rohit Jaiswal:

Rohit Jaiswal is a Healthcare Practice Lead at UST, where he drives Quality Engineering transformation for leading U.S. healthcare payers. With 15+ years in the payer ecosystem spanning claims adjudication, payment integrity, and member experience, Rohit brings a practitioner's lens to the intersection of AI and software quality. He currently leads efforts to embed agentic AI into the QE lifecycle — from intelligent test generation and autonomous defect triage to AI-powered UAT governance — helping clients modernize how they deliver and assure critical healthcare platforms. Rohit has hands-on experience architecting multi-agent workflows that integrate with enterprise toolchains like Azure DevOps, Jira, and qTest, and is passionate about upskilling QE teams to work alongside AI rather than be replaced by it.

Mark Kroh:

Mark Kroh is a technology executive with more than twenty years of experience building and transforming software engineering organizations in highly regulated healthcare environments. A proven leader of global engineering teams responsible for consumer-facing digital health products, enterprise platforms, cloud modernization, engineering governance, accessibility, and responsible AI adoption, Mark currently leads an approximately 150-person engineering organization at RVO Health, a joint venture of Red Ventures and UnitedHealth Group/Optum, delivering digital health products serving millions of users while operating within HIPAA-regulated environments. Recognized for aligning engineering investments with business strategy, improving engineering economics, modernizing technology platforms, and building organizations that consistently deliver secure, reliable software at scale, Mark is known for developing engineering leaders, simplifying complex organizations, establishing governance without sacrificing innovation, and partnering with executive leadership to translate technology strategy into measurable business outcomes.