AI Trust and Governance in QE: Who Actually Signs Off?
Every QE organization is now shipping software that AI helped write, test, and increasingly approve. Most are doing it without a clear answer to a simple question: who is accountable when the AI gets it wrong? “AI governance” has become a boardroom phrase, but on the ground it tends to collapse into either compliance theater or nothing at all.
In this fireside chat, Harleen Bedi, Associate Vice President & Unit Technology Officer - Quality Engineering, at Infosys, unpacks what trust and governance actually mean for teams adopting AI across the quality lifecycle, the controls that earn their keep, the decisions that should never be fully delegated to a model, the evidence teams need when someone asks how they know a release is safe, and how the QE role itself is being redefined as the accountability layer for AI-built software.
About the speaker
Harleen Bedi:
Harleen is Chief Technology Officer for Quality Engineering, Infosys, bringing over 25 years of experience in Quality Assurance, Engineering, technical delivery, people leadership, and client engagement. She has been instrumental in shaping AI-led Quality Engineering strategy, incubating technology architect groups, and scaling innovation across enterprise transformation programs. Her expertise spans AI-first testing, cloud modernization, big data platforms, autonomous testing, digital enterprise initiatives, and customer experience transformation. She partners with executive stakeholders to translate business priorities into differentiated solutions, measurable outcomes, and scalable Quality Engineering offerings for global enterprises.
About
TestMu Conf
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