Test Every Studio Flow and Autopilot Agent in Talkdesk CX Cloud
Autonomous AI agents dial your Talkdesk numbers and chat Autopilot like real customers, scoring Studio routing and intent on 30+ metrics.
Automate Browser Flows from your
Terminal with Kane CLI
Trusted by 2M+ users globally at
"We have tripled our tests and are now executing tests in less than 2 hours with 78% Faster Test Execution"
"We figured out a more efficient way to monitor system health and resolve failures earlier in lower environments."
"TestMu AI has significantly boosted our testing speed, is easy to implement, and provides exceptional support."
"With 70% faster test execution, TestMu AI helped us achieve faster time-to-market and enhanced CX."
Cover Talkdesk End to End. One Platform.
AI-native agents that call and chat your Talkdesk CX Cloud, scoring Studio flows, Autopilot self-service, and digital campaigns on 30+ metrics.
Studio Flow and Navigator Routing
Place real inbound calls into your Talkdesk Studio flow, walk every branch and condition, and confirm Navigator resolves the caller intent to the right queue before scoring the call across 30+ metrics.
Studio Branch Coverage
Exercise each menu, condition, and timeout in a Talkdesk Studio flow so no branch ever ships untested.
Navigator Intent Routing
Verify Navigator maps spoken and typed intents to the correct queue, skill, or self-service path.
DTMF and Speech Capture
Detect DTMF tones and speech input on every call so keypad and voice entry both register cleanly.
From Studio Draft to Live Resolution
From Studio Draft to Live Resolution
Simulate inbound and outbound Talkdesk conversations before a flow goes live, then batch-analyze real CX Cloud recordings with the exact same scoring.
Voice and Digital, Fully Scored
Grade Autopilot on voice calls and digital chat alike, from Navigator intent recognition and STT accuracy to hallucination and bias.
The Metrics Your CX Team Reports On
Follow CSAT, containment rate, first call resolution, and live-agent escalation trends across every Talkdesk release.
Confidence Behind Every Score
Each verdict is weighted by how many conversations backed it, so you know when a Studio flow is genuinely ready to ship.
Inside Talkdesk Testing On TestMu AI
Studio and Navigator, Autopilot and AI Trainer, load and CI, plus production analysis of Talkdesk conversations, graded on live calls and chats.
STUDIO & NAVIGATOR
Validate Studio Flows and Routing
Confirm every menu, keypad, and condition in your Talkdesk Studio flow routes correctly, and that Navigator sends each intent to the right queue.
Try for free- Studio branch, condition, and timeout coverage on calls
- Navigator routing to queues, skills, and self-service
- DTMF and speech capture on inbound and outbound calls
AUTOPILOT & AI TRAINER
Test Autopilot Like a Real Caller
Autopilot answers in open-ended language no script can cover. Our evaluator calls and chats it like a real customer to score intent recognition.
Try for free- Intent recognition graded on 10 personas and 50+ accents
- Hallucination, bias, and tone checks on Autopilot turns
- Escalation quality scored on Autopilot handoff to agent
LOAD & CI
Scale to Concurrent Calls and CI
Run parallel calls to stress Talkdesk flows, schedule cron-driven regression runs, and gate releases from CI with testmu-a2a-cli on HyperExecute.
Try for free- Parallel calls to stress Studio routing and queue capacity
- testmu-a2a-cli JUnit output and exit-code gating in CI/CD
- Scheduled or cron runs with IANA timezones on HyperExecute
PRODUCTION ANALYSIS
Catch Intent Drift Before Customers Do
Upload real Talkdesk CX Cloud recordings and batch-score them so a slip in containment, CSAT, or intent accuracy surfaces before it spreads.
Start Testing Talkdesk- Batch-score real Talkdesk voice and digital recordings
- Track containment, CSAT, and intent-accuracy per release
- Rank intents to retrain in AI Trainer from failed calls
Built for Every Layer of Talkdesk CX Cloud Testing
Project & Environment Management
Spin up evaluator agents, isolate Talkdesk sandbox and production environments, and scope variables with bulk creation.
Test Profiles & Personas
Drive calls and chats with reusable test data and 10 built-in personas so Autopilot meets confused, impatient, and multi-lingual callers.
Validation Criteria
Define custom pass/fail rules per Studio scenario, each backed by an evidence excerpt and a High, Medium, or Low confidence level.
Security & Infrastructure
Run on HyperExecute with an optional secure tunnel to reach Talkdesk instances and telephony behind a firewall.
Scheduling Engine
Trigger call and chat runs on preset frequencies or full cron expressions with IANA timezones, on agent update, manually, or from CI.
Observability & Reporting
Watch Talkdesk runs on unified dashboards with exportable reports and email, Slack, or webhook alerts.
Success Stories of TestMu AI (Formerly LambdaTest)
50%
reduction in test execution time
“HyperExecute is a highly reliable test execution platform and has excellent customer support.”
Sagar Uday Kumar
Sr. Engineering Manager
Some Love from our Customers
As Best Egg expanded its product offerings and entered new markets, we knew our old testing infrastructure couldn’t keep up.
With support from Tenny Agustin, our Engineering Operations Lead, we modernized our approach with
TestMu AI
Best Egg
best-egg
Excited to Share My Learning Journey with Kane AI & Lambda Tool!
I'm pleased to announce that I've recently gained hands-on experience exploring Kane AI through the Lambda Tool and it’s been a fantastic journey of upskilling!
KaneAI
Suryateja Goud
suryateja-goud
See how is #Futureready to enable blazing-fast test orchestration seamlessly integrated with organizations' existing CI/CD platforms, using #Microsoft Azure.
TestMu AI
Microsoft India
MicrosoftIndia
Frequently asked questions
TestMu AI forEnterprise
Get access to solutions built on Enterprise
grade security, privacy, & compliance
- Advanced access controls
- Advanced data retention rules
- Advanced Local Testing
- Premium Support options
- Early access to beta features
- Private Slack Channel
- Unlimited Manual Accessibility DevTools Tests