Test the Support Agents You Build on Decagon
Deploy autonomous AI evaluators against your Decagon agents and the AOPs they run. Replay refund and cancellation conversations to catch invented policies and broken action calls before real customers do.
Automate Browser Flows from your
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Trusted by 2M+ users globally at
"We have tripled our tests and are now executing tests in less than 2 hours with 78% Faster Test Execution"
"We figured out a more efficient way to monitor system health and resolve failures earlier in lower environments."
"TestMu AI has significantly boosted our testing speed, is easy to implement, and provides exceptional support."
"With 70% faster test execution, TestMu AI helped us achieve faster time-to-market and enhanced CX."
Deep Dive into Decagon Testing
Test the AOPs Your Agent Runs On
Decagon agents run the Agent Operating Procedures your team writes. Replay every AOP branch across 9 quality metrics to confirm customers get the path you intended.
Procedure Adherence
When a customer says their package never arrived, confirm the agent follows your reshipment AOP and checks eligibility instead of jumping to a refund it was never allowed to offer.
Scenarios From Your Help Center
Auto-generate 60-100+ test conversations from your return policies, product docs, and the Zendesk or Intercom knowledge your agent already reads.
Go-Live Verdict Per AOP
Get a Green, Yellow, or Red readiness call before you ship a new Agent Operating Procedure or change an existing refund flow.
Complete Coverage for Your Decagon AOPs
Confidence by Evaluation Volume
HIGH (100+ evaluations), MEDIUM (50-99), LOW (20-49), VERY LOW (below 20). Know whether a passing AOP was tested enough to trust at launch.
9 Quality Metrics Across Every Conversation
Bias, hallucination, completeness, context awareness, response quality, flow, user satisfaction, file handling, and file accuracy, scored on every refund, lookup, and cancellation path.
4-Dimension Go-Live Assessment
Each AOP run scores Functional Completeness, Quality Standards, Risk Profile, and Operational Readiness, each weighted at 25%.
Pass/Fail Analysis Output
Pinpoint every match and discrepancy in your Decagon agent's answers and action calls, tracked as Pass, Fail, or Partial against your criteria.
Built for Every Layer of Decagon QA
Project and Environment Management
Separate test projects per AOP, manage staging and production agent endpoints, and scope variables with bulk creation.
Test Profiles and Personas
Run scenarios across calm, confused, and frustrated customer personas, with reusable order and account data injected per run.
Custom Validation Criteria
Define evidence-based pass/fail rules per scenario, with High/Medium/Low confidence tracking on every refund and policy answer.
Security and Infrastructure
Execute via HyperExecute with optional secure tunnels for firewall-restricted Decagon agent endpoints.
Scheduling Engine
Automate runs using preset frequencies or full custom cron expressions with IANA timezone support.
Observability and Reporting
Track agent quality across AOP releases with unified dashboards, exportable reports, and real-time regression trends.
Success Stories of TestMu AI (Formerly LambdaTest)
50%
reduction in test execution time
“HyperExecute is a highly reliable test execution platform and has excellent customer support.”
Sagar Uday Kumar
Sr. Engineering Manager
Some Love from our Customers
As Best Egg expanded its product offerings and entered new markets, we knew our old testing infrastructure couldn’t keep up.
With support from Tenny Agustin, our Engineering Operations Lead, we modernized our approach with
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Excited to Share My Learning Journey with Kane AI & Lambda Tool!
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See how is #Futureready to enable blazing-fast test orchestration seamlessly integrated with organizations' existing CI/CD platforms, using #Microsoft Azure.
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