Test Every Contact Flow, Lex Bot, and Queue in Amazon Connect
TestMu AI places real calls through your Amazon Connect contact flows, triggers Lex and Lambda, and scores every call across 30+ metrics.
Automate Browser Flows from your
Terminal with Kane CLI
Trusted by 2M+ users globally at
"We have tripled our tests and are now executing tests in less than 2 hours with 78% Faster Test Execution"
"We figured out a more efficient way to monitor system health and resolve failures earlier in lower environments."
"TestMu AI has significantly boosted our testing speed, is easy to implement, and provides exceptional support."
"With 70% faster test execution, TestMu AI helped us achieve faster time-to-market and enhanced CX."
From Contact Flow to Lex Bot. One Platform.
AI agents place real calls that walk your contact flows, trigger Lex and Lambda logic, and score inbound, outbound, and chat across 30+ metrics.
Contact Flow and IVR Testing
TestMu AI dials your Amazon Connect number and walks each contact-flow branch, from Get customer input menus to Set working queue routing, scoring every call across 30+ metrics.
Contact Flow Branch Coverage
Exercise every path through the visual flow designer, including Check contact attributes, error, and timeout branches.
DTMF and Queue Routing
Press keys in Get customer input blocks and confirm Set working queue and routing profiles land the caller correctly.
30+ Call Metrics
Score first call resolution, intent recognition, containment rate, voice quality, and speech-to-text accuracy per call.
From Contact Flow to Contact Lens
Every Stage of Your Amazon Connect Instance, Covered
Simulate live inbound and outbound contact-flow scenarios before launch, then batch-analyze real production recordings with the same 30+ metrics.
Total Quality Coverage for Voice and Chat
Measure what matters across every contact, from Lex intent recognition and STT accuracy to bias and hallucination, so every interaction meets your standard.
CSAT, Containment, and Routing Metrics
Track the numbers your contact center runs on, from CSAT and sentiment to containment rate, queue routing accuracy, and escalation trends.
Confidence by Evaluation
Quality scores are weighted by evaluation volume, giving you a reliable signal on whether your contact flow is ready to ship.
Inside Amazon Connect Testing On TestMu AI
Contact flows and DTMF, Amazon Lex and Lambda, load and CI, plus production recording analysis, all scored on real phone calls.
CONTACT FLOWS & DTMF
Cover Every Contact Flow Branch
TestMu AI walks each contact-flow block, detects DTMF in Get customer input menus, and confirms every queue transfer routes correctly.
Try for free- Every contact-flow branch and error path covered
- DTMF detection in every menu on inbound and outbound calls
- Set working queue, routing profile, and transfers
LEX & LAMBDA
Test Lex Intents and Lambda Logic
Our evaluator calls your Lex bot like a real customer, scores intent recognition, and checks each Invoke AWS Lambda step returns valid data.
Try for free- Lex intent recognition across 10 personas and 50+ accents
- AWS Lambda fulfillment, latency, and error-branch checks
- Hallucination, bias, and speech-to-text scoring
LOAD & PERFORMANCE
Load Test Calls and Wire Into CI
Simulate concurrent calls to stress your queues and routing profiles, then gate every release from CI with the testmu-a2a-cli on HyperExecute.
Try for free- Concurrent calls to stress queues and routing profiles
- Scheduled cron regression runs with IANA timezones
- CI/CD gating via testmu-a2a-cli with JUnit output
PRODUCTION ANALYSIS
Catch Regressions Before Customers Do
Upload real Amazon Connect call recordings and batch-analyze them so a drop in containment or CSAT never slips past you.
Start Testing Amazon Connect- Batch-analyze real Amazon Connect call recordings
- Track containment, CSAT, and accuracy across releases
- Flag regressions when a prompt, Lex, or Lambda changes
Built for Every Layer of Your Amazon Connect Stack
Project & Environment Management
Create testing agents, manage Amazon Connect environments, and scope variables with bulk creation support.
Test Profiles & Personas
Drive calls with reusable test data and 10 built-in personas so you can simulate real callers, accents, and edge cases.
Validation Criteria
Define custom, evidence-based pass/fail rules per contact-flow scenario, each with High, Medium, or Low confidence tracking.
Security & Infrastructure
Run on HyperExecute with an optional secure tunnel for Amazon Connect instances behind a private VPC or firewall.
Scheduling Engine
Automate call runs using preset frequencies or full custom cron expressions with IANA timezone support.
Observability & Reporting
Monitor call runs with unified dashboards, exportable reports, and real-time pass/fail trends, with alerts over email, Slack, or webhook.
Success Stories of TestMu AI (Formerly LambdaTest)
50%
reduction in test execution time
“HyperExecute is a highly reliable test execution platform and has excellent customer support.”
Sagar Uday Kumar
Sr. Engineering Manager
Some Love from our Customers
As Best Egg expanded its product offerings and entered new markets, we knew our old testing infrastructure couldn’t keep up.
With support from Tenny Agustin, our Engineering Operations Lead, we modernized our approach with
TestMu AI
Best Egg
best-egg
Excited to Share My Learning Journey with Kane AI & Lambda Tool!
I'm pleased to announce that I've recently gained hands-on experience exploring Kane AI through the Lambda Tool and it’s been a fantastic journey of upskilling!
KaneAI
Suryateja Goud
suryateja-goud
See how is #Futureready to enable blazing-fast test orchestration seamlessly integrated with organizations' existing CI/CD platforms, using #Microsoft Azure.
TestMu AI
Microsoft India
MicrosoftIndia
Frequently asked questions
TestMu AI forEnterprise
Get access to solutions built on Enterprise
grade security, privacy, & compliance
- Advanced access controls
- Advanced data retention rules
- Advanced Local Testing
- Premium Support options
- Early access to beta features
- Private Slack Channel
- Unlimited Manual Accessibility DevTools Tests