Test Every Action, Dialog, and Search Skill in watsonx Assistant
Autonomous AI evaluators chat and call your IBM watsonx Assistant like real users, scoring actions, dialog, and search skill on 30+ metrics.
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Test Every watsonx Assistant Surface. One Platform.
AI-native agents that chat and call to plan, run, and score actions, dialog, and the search skill across phone, web, and SMS, all against 30+ metrics.
Actions and Dialog Testing
Exercise the action steps, conditions, and variables you author in watsonx Assistant, plus classic dialog nodes, intents, and entities, and score every turn across 9 quality metrics.
9 Quality Metrics
Score hallucination, bias, completeness, context awareness, response quality, and more on every reply.
Intent and Entity Coverage
Verify intents resolve and entities extract, then confirm each action step and dialog node routes exactly as designed.
Go-Live Assessment
Get a Green, Yellow, or Red production-readiness verdict before every assistant deployment.
From First Action Step to Production Assistant
Every Stage of Your watsonx Assistant, Covered
Simulate live scenarios before launch, then batch-analyze real production chats and calls with the same metrics.
Total Quality Coverage for Every Turn
Measure what matters on every reply, from intent and entity recognition and STT accuracy to bias and search-skill hallucination.
UX and Business Ops Metrics
Track the metrics that matter most, from CSAT and sentiment to containment rate and escalation trends.
Confidence by Evaluation
Every metric carries a High, Medium, or Low confidence level with an evidence excerpt, a reliable signal on whether your watsonx Assistant is ready to ship.
Inside watsonx Assistant Testing On TestMu AI
Action steps and dialog, phone calls, load and CI, plus production conversation analysis, all scored on real watsonx Assistant interactions.
ACTIONS & DIALOG
Validate Actions, Dialog, and Intents
TestMu AI walks your watsonx Assistant across varied phrasings to confirm conditions fire, intents and entities resolve, and dialog routes right.
Try for free- Intent and entity recognition across varied phrasings
- Action-step conditions, variables, and slot filling
- Disambiguation and dialog-node routing checks
VOICE CALLS
Test Voice Calls Like Real Customers
Our evaluator calls your watsonx Assistant like a real customer, scoring intent recognition, speech-to-text accuracy, and compliance per call.
Try for free- Intent recognition across personas and accents
- Hallucination, bias, and guardrail checks on every turn
- Speech-to-text and voice-quality scoring
LOAD & PERFORMANCE
Scale Concurrent Chats and Calls in CI
Simulate concurrent chats and calls, schedule cron-driven runs, and wire watsonx Assistant regression suites into CI, all on HyperExecute.
Try for free- Concurrent chat and call simulation
- Scheduled and cron-driven regression runs
- CI/CD gating on every assistant release
PRODUCTION ANALYSIS
Catch Regressions Before Customers Do
Upload production transcripts and call recordings, then batch-analyze them so a drop in containment or search-skill accuracy never slips by.
Start Testing watsonx Assistant- Batch-analyze real production chats and calls
- Track quality trends across assistant releases over time
- Flag drops in containment, CSAT, or intent accuracy
Built for Every Layer of watsonx Assistant Testing
Project & Environment Management
Create testing agents, manage draft and live assistant environments, and scope variables with bulk creation support.
Test Profiles & Personas
Drive interactions with reusable test data and 10 pre-built personas so you can simulate real callers, accents, and off-script users.
Validation Criteria
Define custom, evidence-based pass/fail rules per scenario with High, Medium, or Low confidence tracking.
Security & Infrastructure
Execute via HyperExecute with an optional secure tunnel for assistants behind a private network.
Scheduling Engine
Automate runs using preset frequencies or full custom cron expressions with IANA timezone support.
Observability & Reporting
Monitor runs with unified dashboards, exportable reports, and real-time pass/fail trends, with email, Slack, or webhook alerts.
Success Stories of TestMu AI (Formerly LambdaTest)
50%
reduction in test execution time
“HyperExecute is a highly reliable test execution platform and has excellent customer support.”
Sagar Uday Kumar
Sr. Engineering Manager
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As Best Egg expanded its product offerings and entered new markets, we knew our old testing infrastructure couldn’t keep up.
With support from Tenny Agustin, our Engineering Operations Lead, we modernized our approach with
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