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Discover Top AIOps tools to streamline IT operations, reduce downtime, automate incident response, and ensure a smoother, more reliable infrastructure.

Prince Dewani
February 11, 2026
AI is rapidly transforming every industry and IT operations is no exception. That’s where AIOps tools come in. You must be thinking “What is AIOps tools ?” As the name suggests AIOps (Artificial Intelligence for IT Operations) tools use artificial intelligence (AL) and machine learning (ML) to automate and optimize IT workflows. By analyzing large sets of real-time data, they detect anomalies, predict issues, and trigger automated actions, making it easier to manage complex IT environments, as explained in more detail in our article on the Benefits of AIOps.
To understand the role of AIOps Tools in IT Operations, let’s consider an example, imagine a major e-commerce platform facing frequent slowdowns and server crashes during high-traffic periods, then it adopts an AIOps tool to monitor system behavior continuously. The tool proactively identified traffic surges and potential failures, allocating resources accordingly. This reduced downtime and improved smoother customer experiences during peak shopping hours.
With that in mind, let’s take a look at some of the popular AIOps tools that are helping businesses stay ahead of IT challenges.
AIOps tools use both artificial intelligence (AI) and machine learning (ML) to effectively enhance IT operations. AIOps will analyze a large amount of real-time data to give meaningful insight.
Top 13 AIOps Tools:
AIOps tools works in three main steps:
The best AIOps tools that are popularly used in IT operations are listed below:

Dynatrace is a full-stack observability platform that uses AI to monitor, analyze, and optimize performance in different cloud environments, applications, and infrastructure.
As per my experience after using this, I can say that it provides proper automated root cause analysis and a real time monitoring feature which ensures smooth performance management at a large scale.
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IBM Cloud Pak for AIOps integrates AI with IT service management to improve service delivery, reduce downtime, and improve system performance.
I will suggest IBM Cloud Park because it comes with the brand trust of IBM, a well know Tech company.
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Splunk ITSI helps organizations run IT services by using AI and machine learning to improve visibility, prediction, and automation of service operations. This reduces human effort plus solves problems faster.
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Dell APEX AIOps by Dell Technologies Inc which is a tech gaint gives a set of tools that not only automate but also optimize your IT operations for businesses, I have witnessed how it integrates AI to predict issues and improve service performance. It is highly helpful to streamline the IT management.
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BigPanda is an event correlation and incident management tool that uses AI to streamline IT operations, reduce alert noise, and automate incident resolution. It makes monitoring easy and simple by grouping related incidents and providing clear, actionable insights.
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Datadog is a cloud based monitoring platform that integrates AIOps abilities to provide real-time insights into infrastructure, applications, and logs. It helps the IT team to monitor system health and solve any issues before they impact business operations.
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Moogsoft is an AIOps tool that focuses on event correlation, incident management, and reducing alert fatigue by using its AI automation. It provides IT teams with the context and information which they require to resolve issues more efficiently and conveniently.
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PagerDuty is an incident management platform that helps IT Teams to respond and resolve issues efficiently using AI-driven incident prioritization and automation. It easily integrates with your existing monitoring tools for quick problem resolution.
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LogicMonitor is an AI-powered monitoring tool that offers unified visibility across all the IT environments starting from on-premises to cloud infrastructure. It helps to find issues before they actually impact users, offering proactive monitoring solutions.
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New Relic AI delivers real-time application performance monitoring with AI-driven insights, helping teams identify and fix issues before they affect users. It provides deep visibility into application performance and integrates seamlessly with other New Relic products for a unified experience.
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ServiceNow ITOM uses AI to manage IT operations, optimize resource allocation, and enhances incident management across many cloud environments. It also improves service reliability through intelligent automation.
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Zenoss Cloud is an intelligent monitoring and AIOps service, which helps organizations to get real-time visibility of their IT infrastructure performance. It automatically detects issues and resolves it.
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OpenText IT Operations Cloud is an AI-powered platform that provides advanced monitoring, issue detection, and automated incident resolution, which makes sure the optimal IT performance.
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To monitor and manage IT environments, these AIOps platforms make use of various data sources from applications. These data sources include:
The AIOps works in three key steps:
1. Monitor and Discover (Gathering Information)
In the first step, AIOps gathers data from your applications, such as events, metrics, logs, and alerts. The system then establishes what “normal” behavior looks like—like how many logs are generated in a given period or the acceptable number of errors according to service level objectives (SLOs).
By understanding this baseline, AIOps can quickly spot anomalies and alert IT teams when things go wrong.
2. Engage (Understanding the Problem)Once data is collected, AIOps processes it and presents the most relevant information to IT operations professionals, often using collaboration tools like “chat ops.” Now, this step help to reduce excessive information by only showing what’s required to resolve the issue.
AIOps provides context, such as where the problem is located in the system, what actions needs to take, and how these actions have worked in the past. This makes troubleshooting faster and more efficient for IT teams.
3. Act and Automate (Fixing It Quickly)
Now that the IT professional or Site Reliability Engineer (SRE) has all the necessary context, they can take action. AIOps shows solutions based on previous successful resolutions that worked before and with just a click, the IT team can start an automated script or runbook to fix the issue.
This automated action helps resolve problems quickly, ensuring minimal downtime and faster recovery for systems such as invoicing applications.
In this article, we have covered everything you need to know about AIOps tools, from what they are and why they’re important to how they work . We listed 13 top AIOps tools, each with its unique features and benefits and we also explained how these AIOps tools can help you improve efficiency, reduce downtime, and automate problem resolution. We also explained the three key steps which includes Monitor and Discover, followed by Engage, and the final step which was Act and Automate.
By understanding AIOps, businesses simplify IT operations, fix problems quicker along with gain better system performance. This guide presents how AIOps operates – it also assists you in selecting tools to improve your IT environment and increase output.
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