Credits Usage & Management in TestMu AI
TestMu AI supports a credit management system as an add‑on over your active subscriptions for TestMu AI products. Many products include additional AI features that are powered by credits. This guide explains how credits work, how to view usage, and how admins can control consumption.
Who gets credits?
- Free users: Receive 1,000 complimentary credits to try AI‑powered features.
- Paid users: Receive complimentary credits based on subscription to try AI‑powered features and can purchase credits as an add‑on at any time. Credits are used only when AI features are invoked.
Once free credits are exhausted, AI features will be unavailable until you upgrade or purchase credits from the Billing page. Use this link to buy credits directly: Upgrade / Buy Credits.
View your current credit balance
If you are an admin in TestMu AI organization, you can see the current credits and subscription details in Billing & Subscriptions.
View credit transactions
Admins can view detailed debits and credits for your organization - Transactions view.
The transactions table shows:
- Date of the event
- Type (Debit / Credit)
- Credits (Amount of credits)
- Name of the user who did the transaction
Set credit usage limits (Admins Only)
Admins can define org‑wide controls to prevent unexpected consumption:
-
Soft Limit When the soft limit is reached, users are notified via email, but usage continues.
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Hard Limit When the hard limit is reached, no further credit consumption is allowed. Users are notified via email. To resume, increase the limit or purchase more credits.
Recommendation: Start with a soft limit (e.g., 70–80% of your monthly plan) and a hard limit (e.g., 90%).
AI features that consume credits
Below are the currently supported features and how they consume credits.
SmartUI Visual AI
TestMu AI SmartUI Visual AI simulates human perception for visual regression. Rather than flagging every pixel change, it highlights meaningful, human‑relevant differences between baseline and new screenshots. Learn more.
How credits are consumed?
Small / Normal Screenshot
- A page or screen that fits within a typical device viewport (e.g., one laptop or mobile screen)
- Examples: login page, product details, simple dashboard
- Consumes ~1–4 credits (most common)
Large Screenshot
- A long or content‑heavy page beyond the standard viewport (full‑page scroll, data‑heavy dashboards)
- Examples: full home page, long reports, multi‑section dashboards
- Consumes ~5–8 credits (less common)
In summary: The bigger and more content‑heavy the screenshot, the more credits it consumes.
AI Test Case Generator
The AI Test Case Generator converts diverse inputs (text, PDFs, audio, videos, images, Jira tickets, and more) into structured, contextual test cases, accelerating authoring while improving coverage. Learn more.
How credits are consumed
- 10 credits per scenario generated.
- When you start generation, credits are tentatively consumed based on Max Scenarios you select (default 5). Example: Default 5 → 50 credits tentatively consumed when you begin.
- If fewer scenarios are produced (e.g., 4), 10 credits are credited back, so you only pay for what’s actually generated.
- Regeneration also consumes credits at 10 credits per scenario.
This ensures fair usage. You are charged only for actual output produced by the AI.
Conversational Layer
The AI Test Case Generator includes a Conversational Layer that lets you refine generated scenarios and test cases through natural‑language messages. Credits are consumed based on the scope of each refinement:
| Action | Credit Cost |
|---|---|
| Edit or modify a scenario (including its test cases) | 5 credits |
| Edit or modify a single test case | 1 credit |
- Credits are deducted per message based on the scope of the change.
- If your message affects multiple scenarios, credits are deducted for each scenario impacted.
KaneAI Authoring
KaneAI lets you author and edit automated tests in natural language. With the new pricing model, authoring is metered in credits — a single subscription plus a single credit balance covers each step you generate or edit, along with any remote browser or real‑device time and AI assists (vision validation, auto‑heal). Learn more.
How credits are consumed
| What draws credits | Rate |
|---|---|
| Step authoring / editing (natural‑language step generated or edited) | ~1.5–2.5 credits / step |
| KaneAI Web Cloud (remote browser time) | 0.17 credits / min |
| KaneAI Mobile Cloud (real‑device time) | 10 / 8 / 6 / 4 credits / min, depending on the device category |
| Vision validation during execution | ~1.5–2.5 credits / step |
| Auto‑heal during execution | ~1.5–2.5 credits / step |
- Local authoring with Kane CLI uses step credits only — you author on local browsers and local emulators / simulators with no cloud infrastructure, so no per‑minute cloud time is charged.
- KaneAI Web Cloud and KaneAI Mobile Cloud add per‑minute credits for the remote browser or real‑device session while you author or edit test case in the cloud.
- Vision validation and auto‑heal draw credits even when they run during execution — they are not bundled into execution.
Real‑device rates by device category
Real devices in the TestMu AI cloud are grouped into four device categories based on how new the device is. Newer devices are in higher demand, so they consume more credits per minute. Choosing an older device for the same test lowers your credit spend.
| Device category | What it includes | Credits / min |
|---|---|---|
| Newest devices | Latest‑generation flagships, typically released within the last year | 10 |
| Recent devices | Recent‑generation devices, still widely used | 8 |
| Older devices | Previous‑generation devices | 6 |
| Oldest devices | Long‑standing legacy devices | 4 |
Credits are charged per minute of real‑device time while you author or edit, so a 10‑minute session on a newest device costs 100 credits, while the same session on an oldest device costs 40. If a test does not need the newest hardware, pick a lower device category.
FAQs
Q: What happens when my credits run out?
AI features that require credits will be disabled. You can purchase credits or upgrade here.
Q: Who can view balances and transactions?
Users with the Admin role in your TestMu AI organization.
Q: Do unused credits expire?
For free users, complimentary credits are provided for one-time usage and do not expire. While for users subscribed to TestMu AI products, the complimentary credits get reset at the beginning of each month. Any credits explicitly purchased, do not expire.
Q: Why were credits refunded after generation?
When fewer scenarios than the selected Max Scenarios are generated, the difference is credited back automatically.
Q: Can I cap my organization’s usage?
Yes, set Soft and Hard limits (Admins only).
Q: Is KaneAI test execution charged in credits?
No. Authoring (step generation/editing, cloud browser or real‑device time) and AI assists (vision validation, auto‑heal, AI RCA) are metered in credits. Test execution is billed separately on HyperExecute.
Q: Does the platform offer AI FinOps tools to control and manage AI testing costs?
Yes, it provides AI FinOps capabilities for cost control and spend management, enabling organizations to monitor, manage, and optimize costs across AI-driven testing workflows. This includes pre-execution credit controls, operation-level cost tracking, and detailed cost analytics to prevent overspending and ensure financial visibility.
Key capabilities include:
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Credit reservation system with pre-operation credit checks, reservation IDs per operation, and automatic blocking when credits are insufficient.
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Cost tracking per operation type, including phone scenario generation, phone call execution, chat scenario generation, chat evaluation, and image analysis.
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Credit balance management with real-time credit monitoring, consumption tracking, and organization-level cost summaries.
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Cost metrics and analytics covering operation-level breakdowns, project-level aggregation, and historical cost analysis.
What’s next
Additional AI features will join the credit system shortly. Watch the TestMu AI Changelog and Support Docs for updates.
If you have questions about credits, billing, or limits, reach out to support@testmuai.com.
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