KaneAI FAQs

Answers to common questions about authoring and running tests with KaneAI.

General

What does KaneAI run my tests on?

KaneAI runs your tests on real browsers in the cloud on HyperExecute, across multiple operating systems.

Where can I see my test results?

Every run is saved to Test Manager, and KaneAI gives you a shareable Test Summary link you can send to anyone.

Bot protection and CAPTCHAs

Why is my test blocked by a CAPTCHA or Cloudflare challenge?

KaneAI runs your test on a cloud browser. Bot protection such as Cloudflare Turnstile, Google reCAPTCHA, or hCaptcha can classify that cloud session as automated and block it, so a sign up, log in, or checkout step never completes. The verification token is rejected even when the form is filled correctly.

Can KaneAI solve CAPTCHAs automatically?

No. CAPTCHAs are built to block automation, and no tool can solve them reliably. The reliable approach is to stop the challenge from being served to your test traffic, not to solve it. You do not need to build a separate environment to do this.

How do I run tests on a site protected by Cloudflare Turnstile?

Use whichever option fits your setup:

1. Whitelist TestMu AI's cloud IPs (recommended). Add TestMu AI's cloud IP ranges to an allow rule in your security layer, a Cloudflare IP Access rule, a WAF allowlist, or a Turnstile allowlist, scoped to your test domain. Traffic from our cloud browsers is then trusted and the challenge is never shown.
2. Use a test environment without the live challenge. On staging or UAT, disable the CAPTCHA or switch it to a testing key. Cloudflare Turnstile provides test keys that always pass, so automation verifies while production stays fully protected.
3. Allowlist automation with a request header. If your application supports it, allow a known custom request header on your test environment so requests carrying it skip the challenge. Keep this to test environments only.

Get your IPs whitelisted

Follow the Network Whitelisting Guide for the current IP ranges and the exact steps.

Do I need a separate, CAPTCHA free environment?

No. Whitelisting TestMu AI's cloud IPs in your existing setup is a configuration change, not new infrastructure.

How do I test an app on a private network or localhost?

Whitelisting only works for applications reachable on the public internet. If your environment is on a private network, behind a VPN, or on localhost, use the TestMu AI Tunnel instead.